Q1: How long does it take to complete my order?
For regular products, it takes us 15-20 days to finish one container order. For customized products, we need 35-40 days to finish your container order.
Q2: How can I know the completion of my order?
Upon receipt of the deposit, we will immediately arrange for the production, after the order is completed, we will inspect and test all products carefully to ensure no damage and lost, we will also send you the detection images of your order before delivery for you to confirm.Statement: Colors of products may vary slightly from actual color due to photography, scanning, etc.
Q3: Can you arrange to deliver the goods for us?
Yes. When finish the orders, we will inform you and also we can arrange the shipping in the same time.There is LCL shipping and FCL shipping for different order term,the buyer also can choose Air-transport or Ocean shipping for your requirement .When your orders reach your local nearest Seaport or River port, the logistics company will infrom you.
Q4: Can you guarantee your products?
Yes, we guarantee your 100% satisfaction on all our products.Please feel free to feedback us immediately if you are not satisfied with Uptop's quality or service, If the product does not meet the contract requirements, we will send you a free replacement or give you compensation in the next order.
Q5: Can I visit your company?
Of course, We are always with great pleasure at your service .If you want to order our products and visit our company,pleasecontact us to make an appointment.